Your experience should shape the service.

How we gather feedback

PWI listens in several ways. Staff check in with clients and families during services. Program managers review concerns raised by phone or email. The board receives summary information about service quality. When someone shares a story, we ask permission before using it in any public material.

We do not publish invented quotes or stock praise. If you see a story on this site, it came from a real person or a real program update, shared with consent.

Share your experience

Use the form to tell us about your experience. You can also call the office and ask to speak with a program manager. If your concern involves your rights or a formal complaint, we will explain the options, including contacts outside PWI.

Please do not include private medical information in this form. We will follow up to gather what is needed in a secure way.

For employers

If you have hired or partnered with PWI, your perspective matters too. Visit the employer feedback page to share what worked and what could improve.